Warranty and Service

JPW Industries warrants every product it sells. If one of our tools needs service or repair, one of our Authorized Service Centers located throughout the United States can give you quick service. In most cases, any of these JPW Industries Authorized Service Centers can authorize warranty repair, assist you in obtaining parts, or perform routine maintenance and major repair on your JET or Wilton tools. For the name of an Authorized Service Center in your area call 1-800-274-6848.


More Information

JPW Industries is consistently adding new products to the line. For complete, up-to-date product information, check with your local JPW Industries distributor or this website.


Warranty

JET products carry a limited warranty which varies in duration based upon the product.

 

    90 Days

  • Lathe Accessories
  • Machine Accessories
  • Mobile Bases
  • Safety Equipment
  • Specialty Items
  • Vise Accessories

    1 Year

  • Air Tools - Contractor
  • Air Tools - Industrial
  • Air Tools - Light
  • Industrial
  • Lubrication

    2 Year

  • Body Repair Kits
  • Bottle Jacks
  • Cable Pullers
  • Cold Saws
  • Hoists-Air
  • Hoists-Electric
  • Metalforming
  • Mill/Drills
  • Milling Machines
  • MW Bandsaws
  • MW Drill Presses
  • MW Finishing Equipment
  • MW Lathes
  • MW Precision Vises
  • Pallet Trucks
  • Rigging Equipment
  • Service Jacks
  • Stackers
  • Surface Grinders
  • Tapping
  • Trolleys - Air
  • Trolleys - Electric
  • Web Slings
  • Winches - Electric

    5 Year

  • Beam Clamps
  • Chain Hoist - Manual
  • Lever Hoists
  • Pullers - JCH Models
  • Scissor Lift Tables
  • Screw Jacks
  • Trolleys - Geared
  • Trolleys - Plain
  • Winches - Manual
  • WW Air Filtration
  • WW Bandsaws
  • WW Buffers
  • WW Drill Presses
  • WW Dust Collectors
  • WW Dust Filters
  • WW Dust Fittings
  • WW Jointers
  • WW Lathes
  • WW Planers
  • WW Sanders
  • WW Shapers
  • WW Tablesaws

 

What is Covered

This warranty covers any defects in workmanship or materials subject to the exceptions stated below. Cutting tools, abrasives and other consumables are excluded from warranty coverage.


Who is Covered

This warranty covers only the initial purchaser of the product.


What is the Period of Coverage

The general JET and Wilton warranty lasts for the time period specified in the product literature of each product.


What is Not Covered

Five Year Warranties do not cover woodworking (WW) products used for commercial, industrial or educational purposes. Woodworking products with Five Year Warranties that are used for commercial, industrial or education purposes revert to a One Year Warranty. This warranty does not cover defects due directly or indirectly to misuse, abuse, negligence or accidents, normal wear-and-tear, improper repair or alterations, or lack of maintenance.


How to Get Service

The product or part must be returned for examination, postage prepaid, to a location designated by us. For the name of the location nearest you, please call 1-800-274-6848.

You must provide proof of initial purchase date and an explanation of the complaint must accompany the merchandise. If our inspection discloses a defect, we will repair or replace the product, or refund the purchase price, at our option.

We will return the repaired product or replacement at our expense unless it is determined by us that there is no defect, or that the defect resulted from causes not within the scope of our warranty in which case we will, at your direction, dispose of or return the product. In the event you choose to have the product returned, you will be responsible for the shipping and handling costs of the return.


How State Law Applies

This warranty gives you specific legal rights; you may also have other rights which vary from state to state.


Limitations on This Warranty

JPW INDUSTRIES LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF THE LIMITED WARRANTY FOR EACH PRODUCT. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS ARE EXCLUDED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG THE IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

JPW INDUSTRIES SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PERSONS OR PROPERTY, OR FOR INCIDENTAL, CONTINGENT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR PRODUCTS. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

JPW Industries sells through distributors only. The specifications in JPW Industries catalogs are given as general information and are not binding. Members of JPW Industries reserve the right to effect at any time, without prior notice, those alterations to parts, fittings, and accessory equipment which they may deem necessary for any reason whatsoever. JETĀ® branded products are not sold in Canada by JPW Industries.